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North Dakota Human Resources Management Services

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600 E Boulevard Ave
Dept 113
Bismarck, ND 58505-0120

Phone · 701.328.3290
Fax · 701.328.1475
Email · hrms@nd.gov

Employment Verification · 701.328.2677

State Employees: Training for ND State Employees

This Month's Spotlight on Training: Emotional Intelligence

It can be considered a key element to survival.  It’s been called social intelligence; your EQ (opposite your IQ).  You’ve probably heard your elders call it common sense or street smarts.  What we’re talking about here is “emotional intelligence”; the ability to recognize and manage your own emotions and effectively relate to others’ emotions.

As individuals our success and the success of the profession today depend on our ability to read other people’s signals and react appropriately to them. Therefore, each one of us must develop the mature emotional intelligence skills required to better understand, empathize and negotiate with other people — particularly as the economy has become more global. Otherwise, success will elude us in our lives and careers.

This enlightening seven-hour course is designed to give you a background in the principles of emotional intelligence, gain some practical experience in assessing it through discussion, group activities and video vignettes, and eventually finding out – through a survey of your peers – how emotionally intelligent you are.  Don’t be alarmed, the really good news is that we all can develop a greater level of that skill. 

This training course has a high degree of participant satisfaction, and some of those who attended provided these testimonials:

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