(Revised 06/01/09 ML3182)
Households requesting, but not entitled to, expedited service must have their applications processed according to 30-day processing standards.
For households entitled to expedited services, benefits must be made available to the household within the expedited processing standard.
If the household is not eligible for the month of application but is eligible and entitled to expedited services for the following month, the household must be provided an opportunity to participate by the 7th calendar day of the second beginning month.
The worker must process an expedited application to ensure the household has the opportunity to participate within the expedited processing standard.
If an unsigned application is received, a telephone interview is conducted instead of an office interview, and the application must be mailed to the household for signature, the mailing time involved is not counted in the expedited service timeframe. Mailing time includes only the days the application is in the mail to and from the household and the days the application is in the household’s hands pending signature and mailing. The first day of the expedited count is the calendar day following receipt of a signed application.
