Supplemental Nutrition Assistance Program (SNAP) Questions
Who can apply for programs or services?
Where do I apply for programs and services?
Who do I contact if I have additional questions prior to applying for programs or services?
Who has access to my information if I apply for programs or services?
Are other programs or services available?
Will there be any cost to me for programs or services?
There is no cost to receive Supplemental Nutrition Assistance Program benefits.
Do I qualify for the Supplemental Nutrition Assistance Program?
How do I use my EBT card?
What can I buy with my Supplemental Nutrition Assistance Program benefits?
Households can use benefits to buy:
If I qualify for the program, when do I get benefits?
If you qualify, benefits will be available within 30 days of applying or within 7 days if you meet expedited processing standards.
Child Care Assistance Program Questions
What is the Child Care Assistance Program?
The N.D. Child Care Assistance Program helps income-eligible families pay for child care while they work or attend school or training.
Who can apply for the program?
Anyone may apply for assistance. Individuals who qualify for the program must live in North Dakota.
Where do I apply for the program?
You can apply for the program one of three ways.
Who can answer questions I have about the Child Care Assistance Program?
The Customer Support Center can answer questions related to CCAP.
Will there be any child care costs that I will have to pay?
How is a co-payment determined?
How is the payment to child care providers determined?
What are the requirements for providers?
A provider must be one of the following types to receive payment from the Child Care Assistance Program:
How can I find a child care provider?
Use our online search tool to find a child care provider.
Low Income Home Energy Assistance Program Questions
Who can apply for programs or services?
Where do I apply for programs and services?
You can apply for the program one of three ways:
Who can help me fill out an application for LIHEAP?
A Community Options outreach worker can come to you and help with the LIHEAP application process.
Who do I contact if I have additional questions prior to applying for programs or services?
Who has access to my information, if I apply for programs or services?
Are other programs or services available?
Will there be any cost to me for programs or services?
There is no cost to apply, but you will have to pay a percentage of some services based on your income.
When should I apply for Heating Assistance?
Applications are received from October 1 through May 31 of each heating season.
What happens after I submit an application?
What services are available if I am found eligible for LIHEAP?
The following services are available:
Am I required to pay the fuel dealer my fuel cost upon delivery?
You must follow your vendor's payment terms for your portion of the bill.
What is I can't pay my share of the fuel cost?
How can I lower my share of the heating bill?
Here are a some suggestions on how to lower your share of your heating bill.
Temporary Assistance for Needy Families Program Questions
Who can apply for programs or services?
Where do I apply for programs and services?
Online: Visit the Apply for Help page
Who can help me if I have questions applying for TANF?
Who has access to my information if I apply for programs or services?
Are other programs or services available?
Will there be any cost to me for programs or services?
There is no cost to apply, but some economic assistance programs have a cost-sharing element.
What is Temporary Assistance for Needy Families (TANF)?
Who is eligible for Temporary Assistance for Needy Families (TANF)?
Do I have to be a citizen of the United States to qualify for services?
What does the lifetime limit mean?
How are TANF benefits determined?
Are there work requirements under this program?
What is the Job Opportunity and Basic Skills (JOBS) Program?
Who must participate in JOBS?
What types of work activities are people required to do in the JOBS program?
How many hours of work activity per week must JOBS program participants complete?
Are there any special assistance available to JOBS participants?
What happens if an individual fails or refuses to participate in the JOBS program?
NDRH Housing Stabilization Questions
What is my username?
What does the application process look like?
How long does it take to process an application?
What is AMI and am I over it?
Can you help me search for housing?
Do I have to meet with a coach?
Can NDRH Housing Stabilization pay the security deposit upfront?
Can the program pay me back for my application fee and holding fee?
NDRH Housing Stabilization cannot reimburse renters for any costs they covered on their own.
Where do I find a copy of my Letter of Commitment?
My household size or county has changed since I received my Letter of Commitment. Can I get my Letter of Commitment updated?
Steps for Updating Letter of Commitment
Does my Letter of Commitment expire?
What do I do if my Letter of Commitment expires?
I owe money to a previous housing provider. Can I get help?
Can I move while receiving assistance?
Where can I submit an Eviction Prevention application?
Would a non-renewal of lease or lease termination be considered for Eviction Prevention?
I currently receive assistance from the Re-Housing program, but I just got an eviction notice. Can I apply for the Eviction Prevention program?
How many times can a renter apply for Eviction Prevention if they end up facing eviction again?
Eligible renters may be approved for Eviction prevention payments a maximum of 2 times.
Why should housing providers complete a payment request for an Eviction Prevention application?
I am a housing provider, and I can't remember my Supplier ID or Company ID.
When do payments go out?
How do I report a missing payment?
How do I know if I qualify to recertify?
Can I get assistance with utilities?
Where can I find additional assistance?
EA and Medicaid SSP Questions (North Dakota uses a Self-Service Portal (SSP) for Medicaid, SNAP, CCAP, TANF and LIHEAP.)
What information do I need to apply for benefits/complete my review online?
What file sizes, file types and file names can be uploaded?
File sizes greater than 0 KB and up to 10 MB are accepted.
Are there alternate ways to submit documentation outside of the Self-Service Portal upload?
How can I appeal my denied application?
How do I reset the password to my account?
Behavioral Health Questions
What financial help can I get for substance use disorder or addiction treatment?
I’m looking for mental health help
I need an assessment for a DUI
I need a mental health assessment
I need a substance use assessment
I need a drug assessment
What resources do you have for someone in recovery?
I need help with my opioid addiction
Resources for substance use disorder providers
I’d like to order Narcan
I need help with my addiction
I need help for my child’s addiction and mental health
I’m thinking about ending my life. I need help.